Phil Haynes
Chris Mahony
Antonia Bennett
Public Involvement Partner
Antonia is an experienced public involvement and community engagement leader, championing the voices of marginalised and underserved groups in health and care decisionmaking.
She has a strong track record in shaping inclusive engagement strategies, leading public involvement programmes, and improving how health systems listen to and learn from the communities they serve.
Her approach blends compassion, structure and deep listening, ensuring engagement activities are more than a formality and instead actively shape service design, priorities and policy. She focuses on building trust, reducing barriers and amplifying community voices in a way that leads to tangible improvements.
Areas of Expertise
- Public & Patient Involvement (PPI)
- Community Engagement & Coproduction
- Working With Marginalised and Ethnically Diverse Communities
- Health Inequalities & Inclusion
- Strategic Engagement Planning
- Facilitating Systemwide Workshops & Consultation
- Volunteer Leadership & Community Partnerships
Fun Fact:
Antonia was a junior tap-dancing champion.
Jenny Price
Improvement Partner
Jenny is a highly experienced facilitator, coach and change leader with over 20 years’ experience supporting senior teams across the NHS and wider public sector.
She specialises in service improvement, innovation and organisational development, helping leaders navigate complexity, engage stakeholders and deliver meaningful, sustainable transformation.
Jenny is known for her calm, confident presence and her ability to create collaborative environments where leaders can think clearly, challenge assumptions and make progress. She believes that effective change comes from aligning people around purpose, building capability and creating the psychological safety needed for honest, productive dialogue. Her facilitation style is warm, engaging and grounded in realworld experience.
Areas of Expertise
- Service & Quality Improvement
- Senior-Level Facilitation & Stakeholder Engagement
- Innovation & Change Leadership
- Large and Small Group Facilitation
- Strategy & Operational Transformation
- Leadership Development for the Public Sector
Fun Fact:
Jenny is a competitive cyclist who represented Great Britain at the 2017 Gran Fondo Road Cycling World Championships.
Nasrin Khan
Clinical Improvement Partner
Nasrin is a clinical leader, pharmacist and improvement facilitator, with extensive experience across community pharmacy, hospital settings, commissioning and primary care networks.
Nasrin is known for her compassionate leadership, her commitment to highquality patient care, and her ability to navigate complexity while supporting teams to grow, innovate and thrive. She believes that effective healthcare services are built on collaboration, transparency and psychologically safe environments where clinicians can think well and work well.
Her approach is both strategic and handson, strengthening governance frameworks, improving access, embedding clinical safety processes, and simultaneously empowering teams to innovate and deliver exceptional patient care.
Areas of Expertise
- Clinical Services Leadership & Governance
- Primary Care Pharmacy & Medicines Optimisation
- Frailty, Care Homes & Complex Care
- Workforce Development & Clinical Education
Fun Fact:
Nasrin is a keen photographer, often shoots weddings for people, and was a finalist in the British Photography Awards in 1994.
Katie Bethell
Clinical Improvement Partner
Katie is an experienced nurse leader, practice manager and improvement facilitator with a strong blend of clinical expertise, operational oversight and patientcentred practice management.
Known for her proactive, energetic and collaborative style, Katie is committed to ensuring highquality care, strong team culture and efficient systems that support both patients and staff in healthcare organisations.
Her leadership style is open, supportive and rooted in continuous learning and collaboration, with an improvement-focused approach that recognises the value of teamwork, clear communication and a shared purpose across all staff groups.
Areas of Expertise
- Quality Improvement & Service Efficiency
- Human Factors
- Clinical Nursing Practice
- Practice Management & Operations
- Leadership & Team Development
- Primary Care Transformation
Fun Fact:
A keen dancer, Katie was encouraged by Anton Du Beke to become famous so they could partner on Strictly Come Dancing.